Patient Access is Vital to Dealing with COVID-19
Great Patient Access is Vital to Dealing with COVID-19 Why does having great patient access matter? There are dozens of answers, but they are…
Patient Centric Healthcare 101
Patient Centric Healthcare 101 Buzzwords are a double edged sword. They can be good as short hand, encompassing in a few words what would normally…
4 More Ways to Reduce Appointment Waiting Time
4 More Ways to Reduce Appointment Waiting Time We’ve written many times how the average patient waits 24 days for an appointment. In Philadelphia…
Factors That Determine Patient Experience
The Key Factors That Determine Patient Experience One of the main influences on someone’s health is whether they feel satisfied with the patient experience…
The Cost of Cancellations and Patient No-Shows
The Billion Dollar Cost of Cancellations and Patient No-Shows Picture this: according to the National Institutes of Health, patient no-shows cost medical offices…
Patient Appointment Reminders Are Revolutionizing the Healthcare Industry
How Patient Appointment Reminders Are Revolutionizing the Healthcare Industry According to the Center for Disease Control (CDC), 84.3% of American adults had contact with…
Improving Patient Scheduling in 2020
The Future is Here: Improving Patient Scheduling in 2020 How easy is it for patients to make an appointment? Access and availability are the keys…
Ways to Reduce Patient No-Show Rates
10 Ways to Drastically Reduce Patient No-Show Rates in 2020 Patient no-shows are a prevalent and on-going issue for any healthcare facility…
Top 5 Medical Appointment Scheduling Mistakes
How to Fix (and Avoid) the Top 5 Medical Appointment Scheduling Mistakes No-show patients cost the US healthcare system an estimated $150 billion every…
Reducing Administrative Costs in Healthcare
5 Reasons to Focus on Reducing Administrative Costs in Healthcare Healthcare administrative costs are projected to reach $496 billion by the end of 2019. This…