Nystrom & Associates Celebrates 10,000 Patients Receiving Early Access with QueueDr
Leading Mental Health Clinic Recognizes Patient Access Landmark
Minneapolis, MN – Today, Nystrom and Associates, one of the nation’s largest mental health substance use disorder groups, announced that over 10,000 patients have been able to access their providers earlier with QueueDr, the leading autonomous patient access solution. Utilizing QueueDr text-based solution, Nystrom & Associates’ patients see their provider two weeks earlier on average.
Founded in 1991, Nystrom and Associates, has 15 clinic locations throughout Minnesota and is comprised of a group of professional care providers from the fields of psychiatry, psychology, clinical social work, marriage and family therapy, substance use disorder, and nursing who are committed to helping individuals and families that are experiencing personal, emotional, marital, or psychological problems. Nystrom & Associates wanted to ensure their patients didn’t have unnecessary wait times if they wanted to be seen earlier than initially scheduled to see their psychiatric provider, so they turned to QueueDr. QueueDr’s fully autonomous patient access solution integrated with their practice management system and was customizable to their unique schedule needs. In the past year, QueueDr has enabled 11,000+ appointments to be bumped to earlier timeslots so patients could be served faster by their health care provider.
“From a business standpoint, we’ve noticed a meaningful uptick in the fullness of our providers’ schedules. More importantly, we’re able to serve our patients faster by expediting the time it takes for them to see their provider by utilizing QueueDr,” Peter Nystrom, Executive Vice President of Nystrom & Associates noted.
“We are so excited to celebrate this milestone with the team at Nystrom & Associates,” said QueueDr founder and CEO, Patrick Randolph. “Not only has the patient response been phenomenal in the year we have worked with Nystrom, but their team is also always coming up with new and innovative ways we can improve the product for our customers; we love that in our clients”.
ABOUT NYSTROM & ASSOCIATES
Nystrom & Associates, having 15 clinic locations throughout Minnesota, is a group of professional care providers from the fields of psychiatry, psychology, clinical social work, marriage and family therapy, substance use disorder, and nursing who are committed to helping individuals and families that are experiencing personal, emotional, marital, or psychological problems: https://www.nystromcounseling.com
QueueDr the leading autonomous patient access solution for health systems. The QueueDr solution uses AI to match patients with available appointments, filling gaps in the schedule in 3.4 minutes on average. QueueDr has partnered with six of the nation’s leading EMR and PM systems to provide a fully automated solution to their clients — staff will never lift a finger with QueueDr. As the industry’s first truly automated solution, QueueDr is reducing administrative costs in healthcare and helping patients get the care they need, faster. https://www.QueueDr.com